Frequently Asked Questions

How long will it take to receive my order?

We aim to ship orders within 1-2 business days. Delivery times vary depending on your location and the shipping method chosen during checkout. You may contact the customercare at 9811660152 to receive a waybill tracker which shows live status of your order

What payment methods do you accept?

We accept major debit & credit cards, such as Visa & Mastercard. Additionally, we offer alternative payment options like UPI, Major wallets and COD(Cash on delivery) for your convenience and security.

What is your return policy?

We have a customer-friendly return policy. If you are not satisfied with your purchase, you can return it within 30 days of delivery. The item should be in its original condition with packaging intact and products unused . Please refer to our returns and exchanges page for more information on the process.

How can I contact your customer support?

We are here to assist you! You can reach our customer support team by email at customercare@oilcraftnaturals.com or message us at 9811660152, which you can find on our contact us page. Our dedicated team is available during business hours to answer your questions and provide any necessary assistance.

Do you offer any offers or promotions?

Yes, we periodically offer discounts and promotions to provide our customers with the best value for their purchases. To stay updated on our latest deals, promotions, and exclusive offers, we recommend subscribing to our newsletter or following our social media channels.